Privacy Policy
EyeTech Securities, an authorized CCTV dealer and Hikvision dealer in Chennai, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (www.eyetechsecurities.in) or engage our services, including CCTV camera installation, maintenance, and consultation. By using our services, you consent to the practices described in this policy.
Table of Contents
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and address provided when you contact us, book a service, or request a consultation.
- Service-Related Information: Details about your CCTV system, installation preferences, or maintenance needs shared during service inquiries.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent, collected via Google Analytics.
- Communication Data: Records of your communications with us via email, phone, or WhatsApp.
2. How We Use Your Information
We use your information to:
- Provide and manage our services, including CCTV installation, maintenance, and consultation.
- Respond to inquiries and communicate with you via email, phone, or WhatsApp.
- Improve our website and services by analyzing usage data.
- Send promotional offers or updates about our services (with your consent).
- Comply with legal obligations, such as record-keeping for tax purposes.
3. Sharing Your Information
We may share your information with:
- Service Providers: Trusted partners, such as Hikvision for equipment support or cloud storage providers, who assist in delivering our services.
- Analytics Providers: Google Analytics to analyze website usage (data is anonymized).
- Legal Authorities: If required by law or to protect our rights, we may disclose your information to government authorities or law enforcement.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement reasonable security measures to protect your information, such as encryption for data transmission and secure storage systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze usage:
- Essential Cookies: Necessary for website functionality (e.g., navigation).
- Analytics Cookies: Set by Google Analytics to track visitor behavior anonymously.
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, contact us at eyetechsecurities@gmail.com.
7. Third-Party Links
Our website may contain links to third-party sites (e.g., Hikvision, WhatsApp). We are not responsible for the privacy practices of these sites. Please review their privacy policies before sharing information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review this policy regularly.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us via our Contact Page or at:
Phone: +91 99628 35944
Email: eyetechsecurities@gmail.com