Locked out of your Hikvision DVR, NVR, or IP Camera? Or seeing "The device has been added to another account" on your phone? We resolve it remotely via Ultraviewer in 5–10 minutes with 100% video footage intact. No invoice needed & backed by our 100% Refund Guarantee.
Whether you're locked out of administrative menus or cannot link your mobile app due to an old account, we resolve it in a single remote session.
Forgotten admin password or lost pattern on your DVR, NVR, or IP camera? We generate the official cryptographic reset file to unlock your system.
Hik-Connect app shows: "The device has been added to another account"? We unbind the device from the old account so you can link it to your own phone app.
Eye Tech Securities is an officially certified Hikvision Dealer & Technical Partner. We possess direct manufacturer access to cryptographic password reset algorithms and cloud unbinding authorization.
Avoid unverified third parties who attempt physical circuit shorting or motherboard chip desoldering that permanently corrupts DVR firmware. As an Authorized Partner, your system is handled strictly through certified manufacturer protocols:
We generate official XML cryptographic reset files directly matched to your device serial barcode, keeping existing CCTV recordings 100% intact.
Direct access to release devices locked under old installer or previous owner accounts so you can register your phone app immediately.
You don't need to dig up old paper bills or invoices. Only a clear photograph of your hardware back label sticker is required.
Complete peace of mind. If your device cannot be reset or unbound due to unsupported hardware or firmware, 100% of your ₹450 is refunded immediately.
Please ensure these 5 requirements are ready so our technician can complete the reset or unbind in 5–10 minutes:
A Windows PC or laptop must be physically on the site where the DVR or camera is installed.
The PC must be connected to the exact same Wi-Fi router or switch as your DVR/NVR.
Open the free Ultraviewer software and share your ID & Password with our technician.
Send a clear photo of the barcode sticker showing Model & Serial Number to WhatsApp (9962835944). No bill or invoice required!
Payment of ₹450 per device completed via UPI before the session. 100% refund guarantee if not resolved!
Quick, professional, and secure. Most devices are unlocked or unbound in 5–10 minutes.
Take a clear photo of the serial number barcode on your DVR/NVR sticker and send to 9962835944. No original bill or purchase receipt needed.
Make payment of ₹450 via UPI (GPay / PhonePe / Paytm) and share screenshot. Backed by our 100% money-back guarantee.
Ensure your on-site laptop is on the same router/LAN as the DVR so discovery tools detect the device.
Open Ultraviewer on your laptop and send your Partner ID and Password to our technician.
Our technician executes the official reset protocol. You can immediately set a new admin password or pair your phone app.
Need on-site CCTV installation or biometric attendance machines in Chennai? Check our packages:
Common questions regarding our remote password reset and unbinding service.
The service charge is ₹450 per device (DVR, NVR, or IP Camera). Turnaround time is just 5 to 10 minutes once the remote session is connected. Payment should be made before itself prior to starting the session.
No invoice needed! You only need to send a clear photo of the device label barcode sticker (showing the Model & Serial number) to our WhatsApp (9962835944). You do not need the original purchase receipt, invoice, or packaging.
We provide a 100% Refund Guarantee. If for any technical or firmware incompatibility reason your device cannot be reset or unbound during the session, your full payment of ₹450 is refunded to your account immediately with zero deduction.
Yes. If your app displays "The device has been added to another account", we can remotely unbind it via Ultraviewer in 5–10 minutes so you can register it to your own mobile app. Same procedure and ₹450 fee apply.
Our certified engineers dedicate live technical time and generate official manufacturer cryptographic files tied to your serial number. Advance payment of ₹450 is required, and it is 100% risk-free backed by our money-back guarantee.
No. Resetting the password or unbinding from an old account does not touch your recordings. All recorded CCTV video footage on the hard disk drive (HDD) remains 100% safe.
Contact Eye Tech Securities directly by calling or sending WhatsApp message to +91 99628 35944.
Send your device label photo on WhatsApp now. No invoice needed & fast turnaround in 5–10 minutes with 100% Refund Guarantee!
