Authorized Hikvision Partner providing 5 specialized remote services: Password Reset (5–10 mins), Hik-Connect Device Unbind, Router Reconfiguration, High-Speed Static IP Live Streaming, and Multi-Branch Centralized Viewing on a single screen across Tamil Nadu & all of India. No invoice needed & backed by our 100% Refund Guarantee.
Unlock DVR/NVR admin menu safely without losing recordings
Fix "Device added to another account" & link to your phone
Bring offline DVR back online after changing Wi-Fi router / ISP
Direct Static IP setup for smoother, faster camera viewing than P2P
Single Static IP at central PC only! Branches use normal internet. Watch all branches on 1 screen.
Whether you need forgotten passwords unlocked, offline router connections repaired, Static IP streaming configured for faster viewing than P2P, or multiple branch DVRs brought onto a single screen — we provide complete remote solutions across Tamil Nadu and all of India.
Forgotten admin password or lost pattern on your DVR, NVR, or IP camera? We generate the official cryptographic reset file to unlock your system.
Hik-Connect app shows: "The device has been added to another account"? We unbind the device from the old account so you can link it to your own phone app.
Changed your Wi-Fi router, replaced your fiber modem, or switched Internet provider (Airtel, JioFiber, ACT, BSNL) and your DVR went offline? We reconfigure network settings to bring your mobile app back online.
Frustrated by slow camera feeds, spinning "loading" circles, or video delay on Hik-Connect? We configure your Hikvision system to stream directly through your Static IP address for faster, smoother live viewing than standard cloud P2P.
Own multiple shops, clinics, offices, or warehouses? You might already know about multi-branch viewing via cloud P2P or having Static IP on each branch. Our solution is different and far more economical: Single Static IP in your centralized PC location only!
Eye Tech Securities is an officially certified Hikvision Dealer & Technical Partner. We possess direct manufacturer access to cryptographic password reset algorithms and cloud unbinding authorization.
Avoid unverified third parties who attempt physical circuit shorting or motherboard chip desoldering that permanently corrupts DVR firmware. As an Authorized Partner, your system is handled strictly through certified manufacturer protocols:
We generate official XML cryptographic reset files directly matched to your device serial barcode, keeping existing CCTV recordings 100% intact.
Direct access to release devices locked under old installer or previous owner accounts so you can register your phone app immediately.
You don't need to dig up old paper bills or invoices. Only a clear photograph of your hardware back label sticker is required.
Complete peace of mind. If your device cannot be reset or unbound due to unsupported hardware or firmware, 100% of your ₹450 is refunded immediately.
Please ensure these 5 requirements are ready so our technician can complete the reset or unbind in 5–10 minutes:
A Windows PC or laptop must be physically on the site where the DVR or camera is installed.
The PC must be connected to the exact same Wi-Fi router or switch as your DVR/NVR.
Open the free Ultraviewer software and share your ID & Password with our technician.
Download UltraViewer (v6.6)Send a clear photo of the barcode sticker showing Model & Serial Number to WhatsApp (9962835944). No bill or invoice required!
Payment of ₹450 per device completed via UPI before the session. 100% refund guarantee if not resolved!
Quick, professional, and secure. Most devices are unlocked or unbound in 5–10 minutes.
Take a clear photo of the serial number barcode on your DVR/NVR sticker and send to 9962835944. No original bill or purchase receipt needed.
Make payment of ₹450 via UPI (GPay / PhonePe / Paytm) and share screenshot. Backed by our 100% money-back guarantee.
Ensure your on-site laptop is on the same router/LAN as the DVR so discovery tools detect the device.
Open Ultraviewer on your laptop and send your Partner ID and Password to our technician.
Don't have UltraViewer? Download v6.6 Setup (.exe)Our technician executes the official reset protocol. You can immediately set a new admin password or pair your phone app.
No physical site visit required. Our certified technicians connect remotely via UltraViewer to unlock or unbind your Hikvision surveillance system in 5–10 minutes anywhere across India.
Immediate remote resolution across all 38 districts of Tamil Nadu including Chennai, Coimbatore, Madurai, Tiruchirappalli (Trichy), Salem, Tirunelveli, Tiruppur, Erode, Vellore, Thanjavur, Dindigul, Kanchipuram, and Hosur.
Serving residential users, CCTV dealers, IT technicians, and commercial establishments across Bengaluru, Mumbai, Delhi NCR, Hyderabad, Kolkata, Pune, Ahmedabad, Kochi, and all states throughout India.
Save time and avoid waiting for local site technicians. Flat ₹450 fee payable via Google Pay, PhonePe, Paytm, or UPI from anywhere in India, backed by our 100% Refund Guarantee.
Need on-site CCTV installation or biometric attendance machines in Chennai? Check our packages:
Common questions regarding our remote password reset and unbinding service.
The service charge is ₹450 per device (DVR, NVR, or IP Camera). Turnaround time is just 5 to 10 minutes once the remote session is connected. Payment should be made before itself prior to starting the session.
Yes, 100%! Because our technical resolution is performed completely online via UltraViewer, we serve clients throughout Tamil Nadu (Chennai, Coimbatore, Madurai, Trichy, Salem, Tirunelveli, Erode, Vellore, etc.) and all states across India. You do not need to wait for a physical technician. As long as your PC or laptop is connected to the same local network as your Hikvision DVR, NVR, or camera, our certified engineers can reset the password or unbind the device in just 5–10 minutes.
No invoice needed! You only need to send a clear photo of the device label barcode sticker (showing the Model & Serial number) to our WhatsApp (9962835944). You do not need the original purchase receipt, invoice, or packaging.
We provide a 100% Refund Guarantee. If for any technical or firmware incompatibility reason your device cannot be reset or unbound during the session, your full payment of ₹450 is refunded to your account immediately with zero deduction.
Yes, absolutely! When you switch your internet service provider (such as Airtel Xstream, JioFiber, ACT Fibernet, BSNL) or replace your Wi-Fi router, the local network subnet often changes (for example, from 192.168.1.x to 192.168.29.x or 192.168.0.x). Because the DVR is configured with your old gateway and IP address, it cannot access the internet and shows "Offline" on your phone app. Our certified engineers connect remotely via UltraViewer, detect your DVR on the new network, reconfigure the IP, gateway, and DNS settings, and bring your Hik-Connect status back online within 5–10 minutes. Same transparent fee applies: ₹450 per device backed by our 100% Refund Guarantee.
Standard mobile app streaming over cloud P2P can often feel sluggish, with delayed playback or spinning loading circles during busy network hours. With our Static IP Live Streaming setup, your cameras stream directly through your internet connection's Static IP address instead of relying on intermediary cloud servers. This makes camera connections noticeably faster than P2P and delivers smoother, more reliable live video on both mobile and PC.
Our solution uses only 1 Single Static IP at your Centralized PC Location!
Existing methods in the market have major downsides:
• Multi-branch viewing via Cloud P2P: Free cloud P2P suffers from heavy lag, frequent video buffering, low frame rate, and frequently times out when streaming multiple branch cameras simultaneously.
• Static IP on each branch: Extremely costly! It forces you to pay recurring monthly Static IP rental charges to your ISP at every single branch location (₹500–₹1,500/month per branch).
Eye Tech's Smart Solution: You only need ONE Single Static IP at your Centralized PC / Monitoring Location (e.g. Head Office or home monitoring PC). Your branch shops, clinics, or warehouses only need regular, everyday broadband or Wi-Fi internet. This delivers live camera feeds across all branches on 1 single master screen faster and smoother than P2P, while saving you massive recurring monthly ISP fees year after year.
Yes. If your app displays "The device has been added to another account", we can remotely unbind it via Ultraviewer in 5–10 minutes so you can register it to your own mobile app. Same procedure and ₹450 fee apply.
Our certified engineers dedicate live technical time and generate official manufacturer cryptographic files tied to your serial number. Advance payment of ₹450 is required, and it is 100% risk-free backed by our money-back guarantee.
No. Resetting the password or unbinding from an old account does not touch your recordings. All recorded CCTV video footage on the hard disk drive (HDD) remains 100% safe.
You can directly download the official software setup file here: Download UltraViewer 6.6 (.exe). Install it on your Windows laptop or PC connected to the same network as your CCTV equipment, open the program, and share your 8-digit Partner ID and Password with our technician on WhatsApp (+91 99628 35944).
Contact Eye Tech Securities directly by calling or sending WhatsApp message to +91 99628 35944.
Password reset, unbind, router fix, Static IP fast streaming, or multi-branch setup. Fast turnaround backed by our 100% Refund Guarantee!